FAQ

Where is E-Z Self Storage located?
Find our facility at 12494 Hanford Rd in Silver Creek, NY 14136. We’re near Napa Auto Parts and can be accessed via Hwy 93, 20 and 5 from many nearby cities and communities.

What are the access hours?
Rent a unit with us and have 24 hour access to your belongings. E-Z Self Storage doesn’t believe in time restrictions or limitations. Visit your belongings on your time.

How do I pay my storage bill?
Tenants have the option to pay their bill electronically or by using our rental kiosk.

What forms of payment are accepted?
We accept debit or credit cards including Discover, MasterCard, and American Express.
Is the facility secure?
E-Z Self Storage is a fenced and gated facility, so we’re not easily accessible to anyone without a passcode. We also have a high tech security system with video surveillance that keeps track of all of the activity taking place on our property 24/7.

What do I need to rent?
All you need is a form of government issued identification such as a your driver’s license or passport. If you’re renting a vehicle space, make sure to have registration available.

How do I rent a unit?
You have two options. Our call center is available 24/7, so call and speak to a storage specialist about renting a unit. If it’s easier, come to the facility and use our rental kiosk. You can choose your unit size, get your lease agreement, storage lock, pay your monthly bill and manage your account at any time.